How do I find from which supplier an item to be returned was purchased?

You scan the item and Connectoras Returns shows its latest purchases per supplier/company. You select the supplier and the return document is issued automatically.

Does it support customer returns?

Yes. It covers the full RMA flow both for customer returns and for returns to suppliers, with status tracking at every step.

Is the return document issued automatically?

Yes. The return document is created automatically in Soft1/SoftOne per supplier, with the correct invoicing details.

How much does it cost?

The price is set upon assessment (custom), depending on your returns flow and needs. All prices are excl. 24% VAT.

Connectoras Returns — Soft1 RMA & returns management

Name: Connectoras Returns
Brand: Connectoras
Availability: InStock

Soft1 / SoftOne RMA & reverse logistics

Every return, in its right place.

Connectoras Returns turns returns from wasted time into a controlled flow: from scanning the item to the return document for the correct supplier — automatically inside Soft1.

RMA workflow

A structured RMA flow from request to completion: assessment, approval, receipt & processing of the return.

Purchase history per item

Scan the item & instantly see its latest purchases per supplier/company — you always know where it came from.

Return invoicing per supplier

Select the return supplier & the return document is issued automatically in Soft1, with the correct details.

Customer returns

Full management of customer returns (eshop & retail): registration, reason, credit note & restocking.

Courier integration

Connection to Connectoras Courier for shipping/pickup of returns & end-to-end status tracking.

Scan-based lookup

A single scan is enough to find the item, its purchases & the available return options. Zero searching.

Tracking & status overview

Track every return in real time: what is pending, what is completed, what is awaiting a credit.

Native to Soft1

Works on top of your existing Soft1/SoftOne, with your documents & suppliers — with no ERP change.

How it works

From scan to credit.

01

Scan the item

You scan the item to be returned & its latest purchases appear.

02

Select supplier

You choose the supplier/company to which the return is made.

03

Issue document

The return document is created automatically in Soft1, with no manual typing.

04

Tracking

You track the return through to completion & the credit.

Pricing

Tailored to your flow.

Every business has a different volume & flow of returns. That is why the price is set upon assessment.

RMA for Soft1